Friday, October 15, 2010

Desktop Remote Monitoring Service, Monitor Your Staff Activities

Statistics have shown time and time again that employees that have connection to the internet are prone to surfing the web. As a business owner, you are not only paying for all of those wasted hours, but you are also losing significant amounts of productivity and profits. The best way for you to get those hours back and increase your productivity is with a desktop remote monitoring service.

If your employees require access to the internet, you probably have already tried some different tools and methods to decrease the personal usage of the internet by employees. Unfortunately, many filtering programs are ineffective or are just a waste of money. Even if a filtering program works, oftentimes it not only blocks bad websites, but blocks websites that your employees need access to as well. And cutting internet services altogether is probably not an option either.

For these reasons, you may be considering a desktop remote monitoring service. These services provide professional internet monitoring and keep tabs on how much time your employees devote to productivity and how much time they spend playing at your expensive. Furthermore, these services can also be used to ensure that your employees are not accessing websites that can be harmful to your network or that they are not leaking confidential data, either unintentionally or not.

There are a wide variety of remote monitoring tools and software packages available. You will need to determine how much you want to spend on monitoring software, what you want it to monitor, and how you want the data to be monitored. Furthermore, monitoring internet usage is time consuming, so you may also need to consider hiring specialists or subscribing to a monitoring service.

Remote monitoring software prices have dropped considerable over the years as technology has become more affordable. Some basic software can be found online for free, while other advanced programs can be quite expensive. Outsourcing to an online service gives you freedom from worrying about purchasing the programs, software licenses, or upgrades.

You will also have to consider how in depth you want the monitoring to be. Basic monitoring programs keep lists of what websites your employees viewed without much additional data. More advanced programs can capture detailed information about their internet activities, such as how much time was spent on each website or what was downloaded or uploaded to and from the website. Other programs even log employee keystrokes, capture emails, and can even record voice.

Desktop remote monitoring services work in two different ways. The more secure, costly method is to have the monitoring serviced connected directly to your network. This requires that you have specialists employed for the task, but it keeps all of the data on your local network where it cannot access the internet. Outsourcing to an online remote monitoring service, on the other hand, is much cheaper. However, there is a risk that the data could be intercepted by competitors to your business.

If you choose to utilize a remote monitoring service, you have a legal obligation to ensure that your employees are aware that their activities are being monitored. One of the easiest methods for this is to have them sign a document giving you their consent. Failing to inform your employees may be illegal and can result in lawsuits, fines, and even imprisonment.

Using a desktop remote monitoring service is a highly effective way of increasing productivity. It allows employers the ability to keep tabs of their employees while they are working at computers throughout the work center. In most cases, the cost of these services is offset by the amount of profits that can be regained by the increase in productivity.

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